Data Security

Kikrya's Privacy Policy – Your Data, Our Responsibility

When you use Kikrya, protecting your personal information is our top priority. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Updated: January 2026
SSL 256-Bit Encrypted
Applicable in Bangladesh
Your Data Is Never Sold

How We Protect Your Information

The six core pillars of Kikrya's Privacy Policy — explained in plain language.

SSL Encryption

Every transaction and data exchange is protected with 256-bit SSL encryption. No one outside can read this information.

Secure Data Storage

Your data is stored on secure servers that undergo regular security audits. No unauthorized party can access this data.

Not Sold to Third Parties

Kikrya never sells, rents, or trades your personal information. Your data is used solely to provide our services.

Your Control

You can request to view, correct, or delete your information at any time. You have full control over your data.

Minimal Data Collection

We only collect information that is strictly necessary to deliver our services. No unnecessary or excessive data is requested.

Transparent Communication

We notify you in advance of any changes to our Privacy Policy, so you always know how your data is being used.

Last updated: January 2026

1. Introduction

Welcome to Kikrya.onl. We know how much your personal information matters to you. That's why Kikrya's Privacy Policy was built on full transparency — clear, straightforward, with nothing hidden.

This Privacy Policy applies to Kikrya's website, mobile app, and all related services. By using Kikrya, you are considered to have agreed to this policy. We recommend reading it in full before getting started.

This policy has been drawn up in accordance with applicable data protection laws in Bangladesh and international best practices.

Kikrya believes your privacy is a fundamental right. We don't just make promises — we follow through on them. Our entire system is designed to keep your information secure and to ensure you remain in control at all times.

2. Information We Collect

Kikrya only collects information that is strictly necessary to operate our services effectively. Details are outlined below:

Personally Identifiable Information

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Current and Permanent Address
  • National ID or Passport Number (for KYC)

Financial Information

  • Mobile Banking Number (bKash, Nagad, Rocket, etc.)
  • Bank account details (required for withdrawals where applicable)
  • Transaction history and amounts

Usage Data

  • Login time, IP address, and browser type
  • Which games you played, how long you played, and how much you wagered
  • Device information (operating system, screen resolution)
  • Cookie & Session Data

Note: We never store your password or full payment card number. That information remains solely with the relevant payment gateway.

Data Types How It Is Collected Mandatory?
Name & Email Registration Form Yes
Date of Birth Registration Form Yes (age verification)
Payment Information Deposit/Withdrawal Transaction time
IP & Device Automatically For Security Purposes
KYC Documents By uploading Prior to Withdrawal

3. How Your Information Is Used

Kikrya uses your information only for specific, legitimate purposes. Your data is never used for anything vague or unrelated to our services.

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: For KYC processing and age verification.
  • Financial Transactions: To process deposits and complete withdrawals.
  • Customer Support: To respond to your complaints or queries.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Responsible Gaming: To identify signs of addictive behaviour and send timely alerts.
  • Promotional Communications: To send you offers and bonus updates, with your consent.
  • Legal Obligations: To meet the requirements of regulatory authorities.

You can opt out of promotional emails or SMS at any time — through your account settings or by contacting support.

4. Who Your Information Is Shared With

Kikrya never sells your information. However, limited data may be shared with trusted third parties in specific circumstances:

Payment Providers

To process deposits and withdrawals, necessary information is shared with approved payment gateways including bKash, Nagad, and Rocket. Each of these providers operates under its own privacy policy.

Technology Partners

Game software providers (such as Evolution, Pragmatic Play) receive only the session data needed to run the games. They do not receive any personally identifiable information.

Regulatory Authority

Data may be shared with government or regulatory authorities when required as part of a legal obligation.

All third parties with whom data is shared are bound by strict data protection agreements with Kikrya. They are not permitted to use your information for their own purposes.

5. Cookie Policy

Kikrya uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Types

  • Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: To understand which sections of the site are used most. Useful for analytics.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Marketing Cookies: To show you relevant ads. You can opt out of this at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.

6. How Long Your Information Is Retained

Kikrya does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

Data Types Retention Period Reason
Account Information Up to 5 years after account closure Legal Obligations
Transaction History 7 years Financial Regulatory Compliance
KYC Documents 5 years after end of relationship Regulatory Requirements
Log & Session Data 12 months Security Analysis
Marketing Preferences Until consent is withdrawn Consent-Based

Once the retention period has passed, your data is automatically deleted or anonymized in a secure manner.

7. Your Rights

Under Kikrya's Privacy Policy, you have a number of important rights:

Your Rights Over Your Data

You can exercise any of these rights on Kikrya at any time.

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

You may request a correction or update to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you may request the deletion ("right to be forgotten") of your data.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Data Portability

You can request a copy of your data in a standard, portable format.

Right to Object

You may object to the use of your data for marketing or profiling purposes.

To exercise these rights, contact our support team. We respond within 30 business days.

8. Child Protection Policy

Kikrya is strictly for users aged 18 and above. We do not knowingly collect information from minors.

  • Date of birth is verified at the time of registration.
  • Age is verified as part of the KYC process.
  • If a user is suspected to be a minor, their account is suspended immediately.
  • If any minor's data is collected inadvertently, it is deleted without delay.

If you believe a minor is using Kikrya, please contact us immediately.

9. Security Measures

Kikrya applies industry-leading security measures to protect your information. Our security framework includes:

  • 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall & DDoS Protection: Servers are protected against external attacks.
  • Regular Security Audits: Regular audits are conducted by third-party security experts.
  • Penetration Testing: System vulnerabilities are identified and resolved.
  • Data Backup: Regular backups are maintained across multiple secure locations.

In the event of a security breach, we will notify affected users within 72 hours and take all necessary steps to address the situation.

You can also take steps to keep your account more secure — use a strong password, never share it with anyone, and contact support immediately if you notice anything suspicious.

10. Policy Changes

Kikrya may update this Privacy Policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised.
  • For major changes, you will be notified at your registered email address.
  • A clear notice will be published on the site.

Continued use of Kikrya after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

We will always give you reasonable notice before any changes take effect — no major updates will ever be imposed without warning.

11. Contact

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Support Hours: 24 hours, 7 days a week
  • Response Time: Usually within 24–48 hours

When submitting a request to exercise your rights, please send it from your registered email address for account verification purposes.

We take every request seriously and aim to respond within the specified timeframe. Your privacy is not just a policy to us — it's a commitment.

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